假定你是李華，你在國外購物網站購買智能手機出現了故障。請你向廠家寫一封投訴信，要點包括：1.出現的故障；2.對...

問題詳情：

假定你是李華，你在國外購物網站購買智能手機出現了故障。請你向廠家寫一封投訴信，要點包括：

1.出現的故障；

2.對售後服務的不滿；

3.你的要求。

注意：

1. 詞數100左右；

2. 可以適當增加細節，以使行文連貫；

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【回答】

Dear Sir/Madam,

I’m writing to complain about the quality of your product.

As a faithful user of your products, I feel confident about the quality of your smartphones. However, I have been bothered recently, as the smartphone I am using crashes quite often. It is very annoying. When I am making a phone call or receiving a call, it stops working. I called the after-sales service, only to be told the problem might be caused by the overuse of the phone. In fact, I never played any games on the phone. I just went through a few e-book pages or read online news!

My requirement is that the phone be repaired as soon as possible or be replaced.

Looking forward to your early reply!

Yours,

Li Hua

知識點：提綱作文

題型：書面表達