假如你是李華，今年雙十一你網購了一件物品，但是沒有按時收到，而且物品有質量問題。於是你決定向店家的客服寫信投...

來源：國語幫 1.3W

問題詳情：

假如你是李華，今年雙十一你網購了一件物品，但是沒有按時收到，而且物品有質量問題。於是你決定向店家的客服寫信投訴。

內容包括：

1．投訴的內容；

2．對你造成的影響；

3．索賠要求。

注意：

1．詞數100左右；

2．可以適當增加細節，已使行文連貫；

3．信的開頭和結尾已經為你寫好，不計入總詞數。

Dear Customer Service,

Much to my regret, I write this letter to you _____________________________________________________

__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Yours truly,

Li Hua

【回答】

Dear Customer Service,

Much to my regret, I write this letter to you to make some complaints about the computer I bought in your store.

The IBM Desktop computer I ordered from your store on Nov. 11 finally arrived last Sunday, ten days later than expected. Besides, the computer can’t be properly shut down. When I click the shutdown button, it seems that the machine gives no response. And I’m so annoyed with it. Obviously, you didn’t carefully examine it before you sold it.

I have decided to make a complaint against your delivery service and the poor quality of the computer. I sincerely hope that you will replace this computer as soon as possible. If this is not possible, I will have no choice but to insist on a full refund.

Yours truly,

Li Hua

知識點：提綱作文

題型：書面表達