Therearetwoleading,complementaryviewsonthesourcesofwork...

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There are two leading, complementarTherearetwoleading,complementaryviewsonthesourcesofwork...y views on the sources of workplace stress. Understanding the difference between the two is the first step in learning how to cope with.

The first regards stress as coming from how you    your situation. For example, one day your boss emerges from a long, closed-door meeting      upset. Then she e-mails you requesting a meeting. Do you      think you’d be fired? If your mind starts spinning a disaster, it’s enough to drive your body to a stress         . To cope with it, you may not be able to avoid the stir,         you can learn to change your response and         your mind. Start keeping a list of everything in your day that causes stress. Is there something new or         in your work life? Do certain colleagues make your      boil? Find how every item        the list makes you feel and then ask yourself, “Is my reaction correct?” This step is the      to finding a        way to deal with them, once you understand where your emotions are coming from.

The other view says outside factors,        distressing work environments, mostly drive workplace stress. Common       of stress-causing environments include non-communicative bosses,          isolating work, and jobs that require much effort But offer little     . Finding another job may be the most effective solution in the long run. But until the job market       , find ways to regain a sense of control         your        . If you must endure a two-hour trip in rush-hour traffic to arrive at the office by 9 am, start your workday earlier, so you      the worst time to travel. If you can’t         your colleagues, shut your office door or take your work to a conference room for part of the day.

20.A. believe      B. perceive      C. receive          D. relieve

21.A. feeling      B. keeping     C. looking         D. turning

22.A. constantly     B. currently       C. immediately    D. occasionally

23.A. situation     B. reaction     C. condition       D. association

24.A. and      B. even if     C. but         D. if

25.A. calm     B. change     C. set         D. speak

26.A. creative     B. different     C. familiar         D. successful

27.A. blood     B. body      C. head          D. heat

28.A. among     B. within      C. on         D. to

29.A. way     B. key      C. method          D. technique

30.A. healthier     B. newer     C. readier      D. stronger

31.A. as     B. despite     C. except      D. like

32.A. appearances   B. atmospheres    C. categories      D. characteristics

33.A. socially      B. publicly     C. organizationally   D. personally

34.A. wealth     B. profit     C. award      D. reward

35.A. puts up     B. calls up      C. picks up     D. gets up

36.A. over        B. on           C. in              D. at

37.A. positions       B. properties      C. spaces     D. surroundings

38.A. avoid     B. miss     C. prevent     D. resist

39.A. accept     B. convince       C. please     D. stand

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