假定你是李華，三週前你從網上訂了一套英語書蟲系列讀物(asetofBookwormSeries)，昨天才到貨，...

問題詳情：

假定你是李華，三週前你從網上訂了一套英語書蟲系列讀物( a set of bookworm Series)，昨天才到貨，包

裝破損，數量不足。請就此向網店客服寫郵件投訴。

內容包括：介紹購物情況，反映存在問題，提出解決方案。  

注意:     1. 詞數100-120左右; 

2. 可以適當增加細節, 以使行文連貫的; 

3. 開頭語已為你寫好。

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Yours,

 Li Hua

【回答】

Possible Version：

To whom it may concern

I’m one of your customers. I am writing to complain about the poor service of your website.

Actually, I ordered a set of Bookworm Series on your website three weeks ago, but I didn’t receive them until yesterday. And much to my disappointment, the books were so poorly packed up that the cover of one book was torn. To make matters worse, it is not a complete set, as I found one book missing.

I’m sorry to have received such poor service, and I believe I have every right to ask you to deal with this problem. I hope that you either return my money or deliver a new set of books to me. Besides, I’d like to be in formed of the process of your dealing with my complaint.

Looking forward to your earliest reply.

Li Hua

知識點：提綱作文

題型：書面表達